User agreement

Real Estate Dealers (RedExperts FZ-LLC, UAE)

Date updated: 01.12.2025

This User Agreement (hereinafter referred to as the "Agreement") governs the terms of use of the website https://www.red-property.com/ (hereinafter referred to as the "Website") and is mandatory for all users visiting the Website or submitting inquiries for services.

The Website is owned and administered by Real Estate Dealers, a legal entity operating as RedExperts FZ-LLC (UAE).

By using the Website, the user confirms their agreement with this Agreement.

1. Status and Purpose of the Website

1.1. The Website is an informational platform designed for:

• presenting Real Estate Dealers and its services;
• providing descriptions of services;
• displaying case studies, articles, and materials;
• collecting inquiries for consultations or collaboration via contact forms.

1.2. The Website does not provide services automatically. All services are provided only after personal communication and the signing of a separate contract between the user and Real Estate Dealers.

1.3. The information published on the Website does not constitute a public offer, commercial proposal, or binding commitment. Service pricing, process descriptions, and case results are provided for informational purposes only.

2. User Rights and Obligations

2.1. The user agrees to:

• provide accurate information when filling out forms;
• not use the Website for actions that violate the laws of the UAE or any other jurisdiction;
• refrain from attempting to interfere with the operation of the Website.

2.2. The user has the right to:

• view the materials on the Website;
• submit a request for a consultation;
• request clarification regarding the content published on the Website.

3. Operator Rights and Obligations

3.1. The Operator has the right to:

• update Website materials and functionality without notifying users;
• temporarily suspend the Website for technical maintenance;
• decline processing a request if inaccurate data is provided.

3.2. The Operator agrees to:

• ensure the proper functioning of the Website;
• process personal data in accordance with the Privacy Policy;
• use user data solely for purposes related to inquiries and communication.

4. Collection and Processing of Personal Data

4.1. Data processing is carried out in accordance with the Privacy Policy available at: https://www.red-property.com/en/docs/privacy

4.2. By submitting a request via the Website form, the user:

• confirms the voluntary provision of personal data;
• agrees to data processing for communication and proposal preparation;
• agrees to receive messages via Telegram, WhatsApp, or by phone.

5. Marketing Messages

5.1. The user confirms that by submitting a request, they agree to receive:

• informational messages;
• materials about products and services;
• personalized offers.

5.2. The user may opt out of messages by sending a notice to info@redprop.online.

6. Limitation of Liability

6.1. The Operator is not liable for:

• temporary unavailability of the Website;
• technical failures of equipment or the user's internet provider;
• possible inaccuracies or outdated information in the Website materials;
• actions of third parties that may affect the availability or proper functioning of the Website.

6.2. All information on the Website is for reference only and does not guarantee results or the effectiveness of services.

6.3. Actual conditions of cooperation, pricing, and guarantees are defined in an individual contract.

7. Intellectual Property

7.1. All Website materials (text, design, visual elements, logos, case studies, page structure) are the intellectual property of Real Estate Dealers.

7.2. Copying, distributing, or using Website materials without written permission from the Operator is prohibited.

8. Use of the Website

8.1. The user agrees not to engage in actions that may:

• disrupt the Website's functionality;
• compromise data security;
• result in unauthorized access to information.

8.2. The Operator has the right to restrict user access in case of violation of this Agreement.

9. Changes to the Agreement

9.1. The Operator may modify the terms of this Agreement without prior notice.

9.2. The current version is always available at: https://www.red-property.com/en/docs/user-agreement

10. Governing Law

This Agreement is governed by the laws of the United Arab Emirates.

11. Contact Information

For questions related to Website use or the terms of this Agreement, please contact: info@redprop.online